Help! I think my lens is broken

My 50mm is making a quiet whirring noise but not moving at all to focus.

Is there anything I can do or try or is it buggered?

depending on cost there are 4 choices a, find cost of repair - b, chuck it and buy another,- c try and claim off insurance, -d if under warrantee get a replacement.

Alternatively come over to the light (Nikon)

Bazza

Oh dear - hope it's nothing serious Em!

Luckily nifty 50s can be found at pretty reasonable prices second had if it is knackered.

Could it be the connectors are dirty, where it screws into your camera. Have you tried wiping them with a lens cloth? Will it focus on Manual focus?

I can change the focus manually though sure if I'm managing to lock focus - I'm hopeless at manual focusing.
Its only 7 months old would it still be under guarentee? Or would I contact? Shop or canon?

Well, it should be under a years warranty I would of thought. If it is that new, I would first try the shop where you bought it, and they should sort it out for you.

I thought dirty contacts, as I've read on other sites peoples AF packing in,and the lens not focusing, and it's been a problem with the connectors/contacts.

Either way, I'd take it back, and get it checked out.

The online shop aren't responding so I rang canon who said send it in to be repaired.

Online shop now responding and are adamant that I must send it back to them so that they can send it on to their distributors to sort out.
I fear this is going to be a lengthy affair.
:0(
In the meantime I must resist that Sigma 30mm 1.4mm thats singing to me on E Bay!
Must resist, must resist ....

I'd send it to Canon direct, might be quicker

Thats what I thought, but the shop seemed rather cross that canon said I could do that.