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Senior Member
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Join Date: Sep 2007
Location: east sussex
Posts: 3,484
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RE Panasonic HC-X900M camcoder order with Jessops
I placed an order with Jessops and have had to cancel , read below.
No wonder Jessops is going down the pan, Just cancelled my order with them which was for about £849.99 as they have absolutely no idea when they can deliver. somewhere within 28 days so they say " HA HA ". Just not good enough when they are competeing with the likes of Amazon.
So placed order with Amazon with a confirmed delivery date of a 1 day delivery by Tuesday today being Sunday On top of that Amazon are £7 cheaper than Jessops as well.
Thats the kind of service that wins orders, Jessops REALLY need to replace their management and employ those who are up to date with modern selling methods and time scales.
Bazza
No wonder Jessops is going down the pan, Just cancelled my order with them which was for about £849.99 as they have absolutely no idea when they can deliver. somewhere within 28 days so they say " HA HA ". Just not good enough when they are competeing with the likes of Amazon.
So placed order with Amazon with a confirmed delivery date of a 1 day delivery by Tuesday today being Sunday On top of that Amazon are £7 cheaper than Jessops as well.
Thats the kind of service that wins orders, Jessops REALLY need to replace their management and employ those who are up to date with modern selling methods and time scales.
Bazza
 Senior Member
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Join Date: Jan 2012
Location: Norfolk
Posts: 1,442
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Couldn't agree more Bazza. Service should be the norm, we shouldn't have to expect to pay for it.
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Senior Member
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Join Date: Sep 2007
Location: east sussex
Posts: 3,484
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Just been talking to a retired Jessops director with an ear to whats happening and it looks as if as stores leases are due for renewal Jessops arn't renewing. Both my and his local shops have closed already. Maybe they will become on-line retailers only. Its mainly owned by HSBC anyway with a few private investers
Bazza
Bazza
 Senior Member
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Join Date: Apr 2008
Location: West Cork, Ireland
Posts: 7,578
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*sigh* it's a shame that the shops are going down the pan because of internet sales 
I understand why, and am just as guilty of buying online too... but I do wonder sometimes if we are creating a rather strange world for the future... with no shops, even fewer jobs... no thriving towns etc...
xx
I understand why, and am just as guilty of buying online too... but I do wonder sometimes if we are creating a rather strange world for the future... with no shops, even fewer jobs... no thriving towns etc... xx
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Kit 1 Nikon D800 Nikkor 50mm f1.4 Nikkor 24-70mm f2.8 Nikkor 105 mm f2.8 macro Nikkor 70-200mm f2.8 Sigma 50-500mm F4-6.3 EX DG HSM Sigma 150-500mm F5-6.3 APO DG OS HSM Nikon 70-300mm AF f/4-5.6G Nikon 50mm f1.8 |
Kit 2 Nikon D700 |
Other Kit View my profile to see my other kit! |
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My Compact/P&S: Fuji finepix bridge |
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Senior Member
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Join Date: Sep 2007
Location: east sussex
Posts: 3,484
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I cancelled the order twice by email to Jessops and also by phone and guess what they have just notified me they have sent it. How thick can they get !!!!!
Of course I shall refuse delivery and have already prepared a letter to their CEO about the matter and demanded my money back.
Bazza
Of course I shall refuse delivery and have already prepared a letter to their CEO about the matter and demanded my money back.
Bazza