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 Senior Member
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Join Date: Sep 2007
Location: Midlands
Posts: 2,631
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Backdrop Source and Bristol Cameras - TERRIBLE service!
Just a rant and Im VERY peed off!
Order from Bristol cameras, get email to say gone through etc.. delivery should be within 2 days. Nothing, that was last Wednesday! Email them yesterday, to be told by email because they couldnt find anyone on sales that they are out of stock! The email they sent says they will inform of all aspects of the process and will contact you immediately should there be a problem with delivery or stock levels etc.... NOTHING!! One not to be trusted.
Order a lot of gear from Backdrop Source, again last Wednesday. Phone me on Friday to say order sent, will be here Tuesday at the latest, NOTHING!! Ring them today, oh it will be with you tomorrow at the latest! Doesnt help my client arriving at 11.30 does it, when I need some of the stuff I ordered from them! Again, another let down!!!
Order from Bristol cameras, get email to say gone through etc.. delivery should be within 2 days. Nothing, that was last Wednesday! Email them yesterday, to be told by email because they couldnt find anyone on sales that they are out of stock! The email they sent says they will inform of all aspects of the process and will contact you immediately should there be a problem with delivery or stock levels etc.... NOTHING!! One not to be trusted.
Order a lot of gear from Backdrop Source, again last Wednesday. Phone me on Friday to say order sent, will be here Tuesday at the latest, NOTHING!! Ring them today, oh it will be with you tomorrow at the latest! Doesnt help my client arriving at 11.30 does it, when I need some of the stuff I ordered from them! Again, another let down!!!
 Admin Team
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Join Date: Sep 2007
Location: South Wales, UK
Posts: 15,385
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Oh dear! Is it their fault or the delivery company?
Hope it gets to you soon Dawn!
Hope it gets to you soon Dawn!
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Kit 1 Nikon D300 Nikon 55-200mm VR |
Kit 2 Nikon D40 Nikon 18-55mm |
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My Compact/P&S: Panasonic Lumix TZ7 |
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Senior Member
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Join Date: Sep 2007
Location: Midlands
Posts: 2,631
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Well Im pretty sure its them, as they seemed to indicate it was still with them! Their delivery company is DHL, Camerabox use these and Ive never had issue with them, in fact DHL delivered my flash gun here last week as promised.
 Senior Member
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Join Date: Jul 2009
Location: Norfolk, UK
Posts: 2,615
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Urggh how fustrating for you.
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Kit 1 Canon 550D Canon 50mm 1.8 Sigma 30mm 1.4 on loan: Tamron 90mm |
Kit 2 Canon 300D (in use by my 10 year old) |
Other Kit View my profile to see my other kit! |
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My Compact/P&S: broken |
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Senior Member
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Join Date: Sep 2007
Location: Midlands
Posts: 2,631
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Im praying they come good on their "promise" and it arrives tomorrow.
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Senior Member
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Join Date: Mar 2008
Location: uk/usa
Posts: 10,146
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Hope it all arrives tomorrow
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Senior Member
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Join Date: Sep 2007
Location: east sussex
Posts: 3,484
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Never mind Dawn, when I come back from the dentist I will let you sit on my knees and play bouncy bouncy.
Bazza
Bazza
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Senior Member
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Join Date: Sep 2007
Location: Midlands
Posts: 2,631
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Phonecall from them today saying the backdrop I ordered was not in stock and could take 2 WEEKS to arrive, which of course proves they were lying about sending it TWICE!!n They are now going to send me the larger size at no extra cost. Some compensation, but doesnt excuse lies!!!
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Senior Member
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Join Date: Jul 2009
Location: Norfolk, UK
Posts: 2,615
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Boo for the lies
Yay for the bigger backdrop
Hope it arrives soon.
Yay for the bigger backdrop
Hope it arrives soon.
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Kit 1 Canon 550D Canon 50mm 1.8 Sigma 30mm 1.4 on loan: Tamron 90mm |
Kit 2 Canon 300D (in use by my 10 year old) |
Other Kit View my profile to see my other kit! |
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My Compact/P&S: broken |
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Senior Member
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Join Date: Mar 2008
Location: uk/usa
Posts: 10,146
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Great that you are getting an upgrade, but very annoying that a) they lied and b) you are going to have to wait