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 Senior Member
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Join Date: Jun 2008
Location: Midlands, UK
Posts: 720
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Bad news, good news, bad news, good...
I'd had my A200 since 2009. It was an old friend,a camera I grabbed when I wanted to get pictures that my compact pocket-able cameras weren't c apable of taking. It had the kit lens, a Chinese made 18-70SAL, and just worked. I recently supplemented the camera bag with a Tamron 70-300 as I have done a bit of promo work for musical comedians, taking on-stage shots.
So, two weeks ago I grabbed the camera bag at silly o'clock and headed for the city to get some shots of the Olympic flame. I got a few good ones, including this, my current favourite.
No sooner had I taken that than the kit lens started making the most horrendous coffee-grinder noises
I was mortified. I'd just ordered a couple of Yuong Nuo flash guns, new batteries, reflectors and a kit bag, as I'd intended to rekindle my love of photography as a real hobby again.
There's a standard starting charge of £120 for a Sony repair. I wasn't happy. And then by co-incidence discovered that I had bought a 5 year warranty on the camera and lens...
On Tuesday it went off for repair. On Thursday I got a phonecall. The camera was a write-off. I questioned that, as I knew it was only the lens at fault. This was apparently true. Right up to the point the technician dropped it on the floor...
I was given a voucher number and told that if I went to PCWorld I could get a replacement. I explained in turn that the A200 was old, no longer made. The young lady said I could get any make of equivalent spec. I explained that it had to be Sony, as that was what all my kit was for. She said she'd adjust the voucher value so I wouldn't be inconvenienced...
She did. The voucher value was £970... so I now have a nice Sony A57, two kit lenses and another 5 year warranty.
I'd say that was a result
So, two weeks ago I grabbed the camera bag at silly o'clock and headed for the city to get some shots of the Olympic flame. I got a few good ones, including this, my current favourite.
No sooner had I taken that than the kit lens started making the most horrendous coffee-grinder noises
I was mortified. I'd just ordered a couple of Yuong Nuo flash guns, new batteries, reflectors and a kit bag, as I'd intended to rekindle my love of photography as a real hobby again.
There's a standard starting charge of £120 for a Sony repair. I wasn't happy. And then by co-incidence discovered that I had bought a 5 year warranty on the camera and lens...
On Tuesday it went off for repair. On Thursday I got a phonecall. The camera was a write-off. I questioned that, as I knew it was only the lens at fault. This was apparently true. Right up to the point the technician dropped it on the floor...
I was given a voucher number and told that if I went to PCWorld I could get a replacement. I explained in turn that the A200 was old, no longer made. The young lady said I could get any make of equivalent spec. I explained that it had to be Sony, as that was what all my kit was for. She said she'd adjust the voucher value so I wouldn't be inconvenienced...
She did. The voucher value was £970... so I now have a nice Sony A57, two kit lenses and another 5 year warranty.
I'd say that was a result
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Kit 1 Sony A57 Sony 3.5-5.6 /18-55 Sony 4.5-5.6 75-300 Tamron 4-5.6 70-300 |
 Community Director
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Join Date: Jun 2010
Location: Buckingham, UK
Posts: 3,363
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That was a nice out come Gaz, congratulations on your new camera.
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Kit 1 1DSmkIII & 1DmkIV Canon EF70-200L f/2.8 IS Canon EF100L macro f/2.8 IS Canon EF85L f/1.2 mkII Canon EF24-105L f/4 IS Canon EF300L f/2.8 IS Canon EF17-40L f/4 |
Other Kit View my profile to see my other kit! |
 Senior Member
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Join Date: Apr 2008
Location: West Cork, Ireland
Posts: 7,578
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Wahey! Well done, shame about your camera though, bet that technician wasn't in anyone's good books! XD
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Kit 1 Nikon D800 Nikkor 50mm f1.4 Nikkor 24-70mm f2.8 Nikkor 105 mm f2.8 macro Nikkor 70-200mm f2.8 Sigma 50-500mm F4-6.3 EX DG HSM Sigma 150-500mm F5-6.3 APO DG OS HSM Nikon 70-300mm AF f/4-5.6G Nikon 50mm f1.8 |
Kit 2 Nikon D700 |
Other Kit View my profile to see my other kit! |
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My Compact/P&S: Fuji finepix bridge |
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Senior Member
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Join Date: Jun 2008
Location: Midlands, UK
Posts: 720
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Quote:
Originally Posted by Zoundz
Wahey! Well done, shame about your camera though, bet that technician wasn't in anyone's good books! XD
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And I'm still kinda expecting PCWorld to tell me they've boobed and they want it all back and it should have been 97 quid...
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Kit 1 Sony A57 Sony 3.5-5.6 /18-55 Sony 4.5-5.6 75-300 Tamron 4-5.6 70-300 |
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Senior Member
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Join Date: Sep 2007
Location: east sussex
Posts: 3,484
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Nice one, at least they were decent enough to give you sufficient money to get another camera.
I had to fight Jessops to return £850 on a camcorder I cancelled BEFORE it was sent (I was quoted 28 days delivery after order placed) yet Jessops still tried to send it. It took another 6 weeks together with help from the credit card company before they would give a refund.
Bazza
I had to fight Jessops to return £850 on a camcorder I cancelled BEFORE it was sent (I was quoted 28 days delivery after order placed) yet Jessops still tried to send it. It took another 6 weeks together with help from the credit card company before they would give a refund.
Bazza
 Admin Team
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Join Date: Sep 2007
Location: South Wales, UK
Posts: 15,385
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Think you owe that technician a beer 
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Kit 1 Nikon D300 Nikon 55-200mm VR |
Kit 2 Nikon D40 Nikon 18-55mm |
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My Compact/P&S: Panasonic Lumix TZ7 |
